Nexthand wants to remove the word “Second Hand” in the trading world of smart tech. You can give a full stop to the hassle of selling or buying your product with chaotic traditional sell in processes. Within just few steps you can sell in your smart tech. It's that easy!!
Ensuring you get the best return on your investment.
We understand that you may have questions about our mobile phone exchange service. Here are your answers.
Our mobile phone exchange process is quick and straightforward. First, you provide details about your current device, such as its brand, model, and condition. Based on that information, we'll provide you with an instant valuation. If you agree to the offer, we'll send you a prepaid shipping label. Simply pack your device securely, attach the label, and send it to us. Once we receive and verify your device, you'll receive credit towards your new phone purchase.
We accept a wide range of mobile phones for sell. Whether you have the latest flagship models or older devices, we welcome all major brands and models. However, please note that the valuation may vary depending on the brand, model, and condition of the device.
Yes, your personal information is treated with the utmost care and security. We employ industry-standard encryption protocols to protect your data during transmission and storage. Additionally, we only use your information for the purpose of the sell process and do not share it with any third parties.
Our verification process is designed to be swift and efficient. Once we receive your device, our team will thoroughly inspect and verify its condition. This process typically takes 1-2 business days. Rest assured, we strive to complete the verification as quickly as possible to ensure a smooth exchange experience for our customers.
In the event that your device does not meet the described condition, we will reach out to you with a revised valuation. You will have the option to accept the new offer or have your device returned to you at no cost.
Absolutely! We welcome multiple device sells. You can include all the devices you wish to sell in the same shipment. Simply provide the details of each device during the valuation process, and we'll provide you with a comprehensive offer for all the devices combined.
Once your device passes the verification process, we refurbish and prepare it for resale. By extending the lifecycle of devices, we contribute to reducing electronic waste and promoting sustainability.
If you still have unanswered questions or need further assistance, feel free to contact our support team.